Frequency Fitness M50 Magnetic Spin Bike - Commercial

I have had the unit for a couple of weeks. It was great until the pedal came off. The company service is non existent. There is no one available to phone. It has been extremely frustrating so far.

I had originally ordered another version of the bike but there was an issue and I went with this one. In general I am glad with the one I received. It is very smooth and very quiet. It was super easy to build and it comes with wheels so its easy to move. The monitor is very handy and has different information like calories, rpm, distance etc.
The only issues I have with the bike is that there is no information ANYWHERE on the flywheel's weight which was very frustrating for me.
One thing to keep in mind is that this is not a dial bike. the tension is added on a level-basis. So it's a bit less of a gradual change between tensions and a bit harder to follow along with online spin classes. But again, its really not that big of a deal, its just personal preference I guess.
Again, overall, a great high quality bike that I love. I would definitely recommend it!